Tech

Site Reliability Engineering: What It Is, Why It Matters, and How It Connects to ITSM

SRE bridges the historical gap between software development and operations — here's what it means in...

Aug 12 2026

Read: 6 minutes

When ITSM Meets Enterprise Architecture: Two Worlds, One Goal

ITSM and Enterprise Architecture are often treated as separate disciplines — but that separation is ...

Jul 29 2026

Read: 5 minutes

The Evolution of Cloud Services and What It Means for ITSM

Cloud has dissolved the boundaries ITSM was built around. From IaaS to multi-cloud sprawl, here's ho...

Jul 22 2026

Read: 8 minutes

ITSM and the SaaS Dilemma: Getting Governance Right

SaaS has upended traditional ITSM practices — you no longer own the infrastructure, control the chan...

Jul 15 2026

Read: 8 minutes

Service Design as Code: Tooling Recommendation and Setup Guide

The right tooling makes the PoC achievable — the wrong tooling makes it a project in itself. Here's ...

Series: Service Design as Code, #3

Jul 08 2026

Read: 20 minutes

Service Design as Code: A Practical Guide to the Proof of Concept

The concept is one thing; proving it is another. Here's a complete twelve-week Proof of Concept for ...

Series: Service Design as Code, #2

Jul 01 2026

Read: 18 minutes

Feature Flags Done Properly: From Toggles to Trust

Feature flags promise safe, gradual delivery, but left unmanaged they become a second codebase nobod...

Jun 29 2026

Read: 6 minutes

ITSM and AI Governance: A Partnership Whose Time Has Come

AI adoption is accelerating across enterprises, but who governs it when things go wrong? The answer ...

May 25 2026

Read: 6 minutes

Multi-Agent Capital System

How I designed a fleet of specialised AI agents governed by hard mathematical constraints — and why ...

Series: Code with Claude, #4

May 18 2026

Read: 4 minutes

Release and Deployment Management in the Age of Vibe Coding

Vibe coding is accelerating software delivery beyond what traditional release pipelines were designe...

May 11 2026

Read: 7 minutes

Building: Contrails & Cordite

Design notes on building a WW2 aircraft reference site in Next.js with a three-tier image fallback s...

Series: Code with Claude, #3

May 09 2026

Read: 5 minutes

Building: The Naval Archive

Design notes on building a WW2 warship enthusiast site with Next.js and Tailwind CSS...

Series: Code with Claude, #2

May 04 2026

Read: 7 minutes

Building: Iron and Steel

Building with Claude Code...

Series: Code with Claude, #1

Apr 26 2026

Read: 4 minutes

Adding Latest posts…

Adding latest posts to your home page...

Series: NextJS MD Blog, #4

Jul 27 2023

Read: 10 minutes

An Introduction to ITSM

What is its, where did it come from and why should you care about it?...

Jun 23 2023

Read: 5 minutes

Filtering your Markdown posts

Add post filtering to your blog...

Series: NextJS MD Blog, #2

Jun 21 2023

Read: 8 minutes

Creating a NextJS blogging website using Markdown

A quick guide to get you started...

Series: NextJS MD Blog, #1

Jun 15 2023

Read: 10 minutes

5 things to consider for your business website

Take the stress out of building a website for your business...

Aug 15 2022

Read: 10 minutes

Securing your Media in WordPress

Ever wondered how to secure your uploaded media in WordPress?...

Mar 21 2022

Read: 7 minutes

Efficiency through automation

Improve your business's efficiency through automation....

Jan 29 2022

Read: 7 minutes

Using images on your website

What images should you use on your website and where to get them from?...

Jan 18 2022

Read: 5 minutes

Dynamic Metadata in NextJS

Understand how to include dynamic metadata in NextJS...

Series: NextJS MD Blog, #3

Jul 16 2021

Read: 6 minutes

Intro to Regex

A whistle-stop tour through the fundamentals of RegEx...

Jun 16 2021

Read: 20 minutes