I am a driven and accomplished Lead Service Architect and Developer, based in London, England, with proven experience in working with a diverse range of public and private sector clients.
I pride myself on my energetic and motivated approach, utilising hands-on knowledge and extensive technical skills to drive the harnessing of cutting-edge technology to deliver efficient, sophisticated, and cost-effective service solution.
I am well-versed in driving the performance of cross-functional teams, championing professional development, autonomy, and initiative to achieve all collective goals, promoting scalability, and the provision of world-class services to excel within a competitive market.
I created this website to share some of the projects that I have worked on, both for clients and personally, as well a sharing some of the knowledge that I find on my journey.
Thanks for visiting, and I hope you enjoy your stay!
In my current role, I have the privilege of designing and implementing innovative solutions that bring tangible benefits to businesses and individuals alike. It is not just about creating efficient systems; it is about transforming visions into reality and making a positive impact on people's lives.
What makes this career truly fulfilling is the constant challenge and the opportunity to learn and grow. The tech landscape is ever-evolving, and being a service architect means staying ahead of the curve, embracing new technologies, and continuously honing my skills. It is a dynamic, exciting field that keeps me on my toes and fuels my passion for innovation.
One of the most gratifying aspects of my job is collaboration. Working alongside talented colleagues and clients, we pool our collective expertise and creativity to solve complex problems. There is a real sense of camaraderie and shared purpose, and together, we achieve remarkable outcomes that we can all be proud of.
Moreover, being a service architect allows me to see the bigger picture. I have the opportunity to think strategically, plan meticulously, and execute with precision. It is about building scalable, reliable services that can adapt to changing needs and drive success in the long run.
At the heart of it all, what truly motivates me is the knowledge that my work makes a difference. Knowing that the solutions I help design and implement can improve efficiency, enhance user experiences, and contribute to the overall success of an organisation is incredibly satisfying.
March 2011 - Present
Working with both public and private sector customers to lead on the development and implementation service management models.
May 2002 - March 2011
Management of projects, including the transition of services to new suppliers and the transformation of services to meet the changing needs of the business.
September 2000 - May 2002
Responsible for the day to day management of the toolsets that were used for engineer scheduling, service level management and logistics management.
June 1998 - September 2000
Responsible for leading a team of Field Resource Controllers that managed the scheduling of break-fix work for field engineers across the UK.